Throughout your time here at Scholars School System you will supported every step of the
Our Support and Welfare team are here to help you, from choosing the right course and
applying to be a part of SSS – until the day you get your qualification and progress in your chosen
career. Our aim is to establish a support system for students under any circumstances - integrating
existing staff responsibilities, which can include Pastoral Support, Safeguarding and Wellbeing of
Where a member of staff is concerned about the wellbeing of a student, he/she
may want to share personal information about the student with relevant staff whose role is to provide
support in such circumstances. Similarly, staff may wish to share personal information about a student
with a third party, because of significant concerns regarding the person’s wellbeing. Any such actions
should be made in accordance with the Scholars School System data protection policies.
Standard of Support Provision
We will deal with all requests and enquiries accurately,
promptly and efficiently.
- Ensure that all our staff are delivering services which are appropriately qualified, trained and
supported in their roles.
- We seek regular feedback from service users and have clear procedure for any complaint,
compliment or suggestions.
- Participate in a quality improvement/assurance process
- Provide data for annual self-assessment report.
Prevent and Safeguarding
Designated safeguarding officers, will continuously observe and
students safeguarding policy. Intervention will be carried out for any potential vulnerable students or
students at risk. Any student who is at risk by the means of progress, safeguarding and wellbeing, will
be supported by providing one on one support.
All students have access to our Student Support
Office, where they can openly raise any concerns or issues, they may be facing in strict confidence. The
purpose of this service is to identify learners who feel challenged or struggling to produce desirable